# Customer Review Insights — Law Offices of Peddy, P.A. Generated 2026-06-03 from 62 verified reviews (2018-03-03 – 2026-04-01). ## Summary Across 62 reviews spanning March 2018 through April 2026, the Law Offices of Peddy, P.A. in Lakeland, FL holds an overall positive sentiment rate of 95.2%, with 4.8% of reviews negative. The most frequently discussed aspect is Professionalism & Conduct, cited in 46 reviews at 95.7% positive, followed by Communication & Updates (29 mentions, 93.1% positive) and Technical Knowledge & Expertise (16 mentions, 93.8% positive). Courtesy & Friendliness and Punctuality & On-Time Service each reached 100% positive ratings, though both drew relatively small mention counts of 16 and 1, respectively. Problem Resolution & Effectiveness (16 mentions, 87.5% positive) and Responsiveness & Speed (12 mentions, 91.7% positive) also scored favorably. One aspect stands out as a clear negative pattern: Pricing & Value drew 3 mentions at 0% positive, indicating consistent dissatisfaction among the reviewers who commented on cost. Among named staff, attorney Peddy is the most frequently mentioned individual (16 mentions, 4.8 average rating), followed by Robert (9 mentions, 5.0), Trish (9 mentions, 5.0), Brooke (9 mentions, 4.6), and Gretchen (5 mentions, 5.0). By service type, Family Law leads with 11 mentions at 90.9% positive, followed by Legal Representation (10 mentions, 90% positive), General Legal Representation (8 mentions, 100% positive), Child Custody (5 mentions, 80% positive), and General Legal Services (5 mentions, 100% positive). Topic-level analysis shows Staff Quality & Professionalism, Client Satisfaction, Communication & Responsiveness, Case Outcomes, Referrals & Recommendations, and Divorce each at 100% positive across their respective review pools. Child Custody & Support is the lowest-rated topic at 77.8% positive across 9 reviews, still above the 70% threshold but worth noting. Attorney Quality & Representation sits at 90.9% positive across 22 reviews. The firm's overall sentiment trend is characterized as declining over the review period, suggesting that more recent reviews may reflect a less uniformly positive experience than earlier ones. Pricing remains the one aspect where no reviewers expressed satisfaction. ## Overall Sentiment - Positive: 95.2% - Neutral: 0% - Negative: 4.8% ## Aspect Sentiment ### Professionalism & Conduct - Mentions: 46 of 62 reviews (74.2%) - Positive: 95.7% (44 of 46) - Top phrases: "so professional", "Great experience!", "Petty is the man!" ### Communication & Updates - Mentions: 29 of 62 reviews (46.8%) - Positive: 93.1% (27 of 29) - Top phrases: "great communication", "they always answered", "Great customer service" ### Technical Knowledge & Expertise - Mentions: 16 of 62 reviews (25.8%) - Positive: 93.8% (15 of 16) - Top phrases: "very educated", "Excellent attorney", "very knowledgeable and professional" ### Problem Resolution & Effectiveness - Mentions: 16 of 62 reviews (25.8%) - Positive: 87.5% (14 of 16) - Top phrases: "fighting the good fight", "I am so happy to say the case was won", "went above the call of duty to help me" ### Courtesy & Friendliness - Mentions: 16 of 62 reviews (25.8%) - Positive: 100% (16 of 16) - Top phrases: "wonderful staff!!", "Very friendly staff", "great customer service" ### Responsiveness & Speed - Mentions: 12 of 62 reviews (19.4%) - Positive: 91.7% (11 of 12) - Top phrases: "quick to reply", "responsive & helpful", "I always had questions and they were helpful" ### Pricing & Value - Mentions: 3 of 62 reviews (4.8%) - Positive: 0% (0 of 3) - Top phrases: "a bit pricey", "This attorney will only accept a 5k retainer. That's your first red flag!", "Those that say that he is pricey need to think about what you are getting." ### Punctuality & On-Time Service - Mentions: 1 of 62 reviews (1.6%) - Positive: 100% (1 of 1) - Top phrases: "They were organized, on time and prepared" ## Top Employees ### Peddy - Mentioned in 16 reviews - Average rating when mentioned: 4.80 - Sentiment: 93.8% positive ### Robert - Mentioned in 9 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Trish - Mentioned in 9 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Brooke - Mentioned in 9 reviews - Average rating when mentioned: 4.60 - Sentiment: 88.9% positive ### Gretchen - Mentioned in 5 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Ashley - Mentioned in 3 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ## Services ### Family Law - Mentioned in 11 reviews - Sentiment: 90.9% positive ### Legal Representation - Mentioned in 10 reviews - Sentiment: 90% positive ### General Legal Representation - Mentioned in 8 reviews - Sentiment: 100% positive ### Child Custody - Mentioned in 5 reviews - Sentiment: 80% positive ### General Legal Services - Mentioned in 5 reviews - Sentiment: 100% positive ### Divorce Representation - Mentioned in 4 reviews - Sentiment: 100% positive ### Custody Modification - Mentioned in 2 reviews - Sentiment: 100% positive ### Criminal Defense - Mentioned in 2 reviews - Sentiment: 100% positive ## Topics ### Attorney Quality & Representation - Attorney Quality & Representation mentioned in 22 of 62 reviews (35.5%) - 90.9% of Attorney Quality & Representation reviews are 4 or 5 stars - Average rating in Attorney Quality & Representation reviews: 4.6★ ### Staff Quality & Professionalism - Staff Quality & Professionalism mentioned in 22 of 62 reviews (35.5%) - 100% of Staff Quality & Professionalism reviews are 4 or 5 stars - Average rating in Staff Quality & Professionalism reviews: 5★ ### Client Satisfaction - Client Satisfaction mentioned in 21 of 62 reviews (33.9%) - 100% of Client Satisfaction reviews are 4 or 5 stars - Average rating in Client Satisfaction reviews: 5★ ### Family Law - Family Law mentioned in 12 of 62 reviews (19.4%) - 91.7% of Family Law reviews are 4 or 5 stars - Average rating in Family Law reviews: 4.7★ ### Communication & Responsiveness - Communication & Responsiveness mentioned in 12 of 62 reviews (19.4%) - 100% of Communication & Responsiveness reviews are 4 or 5 stars - Average rating in Communication & Responsiveness reviews: 5★ ### Child Custody & Support - Child Custody & Support mentioned in 9 of 62 reviews (14.5%) - 77.8% of Child Custody & Support reviews are 4 or 5 stars - Average rating in Child Custody & Support reviews: 4.1★ ### Case Outcomes - Case Outcomes mentioned in 9 of 62 reviews (14.5%) - 100% of Case Outcomes reviews are 4 or 5 stars - Average rating in Case Outcomes reviews: 5★ ### Referrals & Recommendations - Referrals & Recommendations mentioned in 7 of 62 reviews (11.3%) - 100% of Referrals & Recommendations reviews are 4 or 5 stars - Average rating in Referrals & Recommendations reviews: 5★ ### Divorce - Divorce mentioned in 6 of 62 reviews (9.7%) - 100% of Divorce reviews are 4 or 5 stars - Average rating in Divorce reviews: 5★ ## FAQ **Q: Is Law Offices of Peddy, P.A. professional?** A: Based on 46 reviews mentioning professionalism & conduct, 95.7% report positive experiences. Customers frequently mention "so professional". **Q: Is Law Offices of Peddy, P.A. good at communicating with customers?** A: Based on 29 reviews mentioning communication & updates, 93.1% report positive experiences. Customers frequently mention "great communication". **Q: Is Law Offices of Peddy, P.A. knowledgeable and skilled?** A: Based on 16 reviews mentioning technical knowledge & expertise, 93.8% report positive experiences. Customers frequently mention "very educated". **Q: Is Law Offices of Peddy, P.A. effective at solving problems?** A: Based on 16 reviews mentioning problem resolution & effectiveness, 87.5% report positive experiences. Customers frequently mention "fighting the good fight". **Q: Is Law Offices of Peddy, P.A. courteous and friendly?** A: Based on 16 reviews mentioning courtesy & friendliness, 100% report positive experiences. Customers frequently mention "wonderful staff!!". **Q: Is Law Offices of Peddy, P.A. responsive and quick?** A: Based on 12 reviews mentioning responsiveness & speed, 91.7% report positive experiences. Customers frequently mention "quick to reply". **Q: Does Law Offices of Peddy, P.A. handle attorney quality & representation?** A: Attorney Quality & Representation appears in 22 of 62 reviews, 90.9% of them positive. **Q: Does Law Offices of Peddy, P.A. handle staff quality & professionalism?** A: Staff Quality & Professionalism appears in 22 of 62 reviews, 100% of them positive. **Q: Does Law Offices of Peddy, P.A. handle client satisfaction?** A: Client Satisfaction appears in 21 of 62 reviews, 100% of them positive. **Q: Does Law Offices of Peddy, P.A. handle family law?** A: Family Law appears in 12 of 62 reviews, 91.7% of them positive. **Q: Does Law Offices of Peddy, P.A. handle communication & responsiveness?** A: Communication & Responsiveness appears in 12 of 62 reviews, 100% of them positive. **Q: Does Law Offices of Peddy, P.A. handle child custody & support?** A: Child Custody & Support appears in 9 of 62 reviews, 77.8% of them positive. **Q: Does Law Offices of Peddy, P.A. handle case outcomes?** A: Case Outcomes appears in 9 of 62 reviews, 100% of them positive. **Q: Does Law Offices of Peddy, P.A. handle referrals & recommendations?** A: Referrals & Recommendations appears in 7 of 62 reviews, 100% of them positive. **Q: Does Law Offices of Peddy, P.A. handle divorce?** A: Divorce appears in 6 of 62 reviews, 100% of them positive.